OPC: File a Complaint descriptions
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Office of Police Complaints

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File a Complaint

By phone

Call the Office of Police Complaints at (202) 727-3838, and a trained investigator will guide you through the complaint process. You will receive a complaint form by mail, which you must complete, sign, and return to OPC within 45 days of the incident leading to the complaint.

Toll-Free Hotline

The Office of Police Complaints' toll-free hotline, (866) 588-0569, allows citizens to report complaints 24 hours a day, seven days a week. During the agency's normal hours of operation (Monday through Friday 8:30 am to 5 pm), an OPC investigator will be available to take complaints and answer questions. When the office is closed, callers may leave a voicemail message, and an OPC investigator will contact them during the next business day.

By fax

Fax a completed, signed complaint form to (202) 727-9182.

In person

You also can file a complaint by visiting OPC's offices.  This will allow an investigator to interview you personally and to help you fill out the complaint form thoroughly. You may also send a complaint form detailing the incident to the Office of Police Complaints at 1400 I Street, NW, Suite 700, Washington, DC 20005. Forms are available from the Office of Police Complaints and from all police district stations.

At a police station

You may place a complaint with the MPD. If your allegation falls within the authority of the Office of Police Complaints, the police station will forward the complaint to the Office of Police Complaints for investigation.